Privacy policy

Privacy Policy – Sofa Emporium UK
Last updated: May 13, 2025

This Privacy Policy explains how Sofa Emporium UK (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects Your information when You use our website https://sofaemporiumuk.com/ (the “Service”). It also outlines Your privacy rights and how the law protects You.

By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service.

Company refers to Sofa Emporium UK, Marble Street, Manchester, United Kingdom.

Cookies are small files placed on Your device to store browsing information and improve website functionality.

Country refers to the United Kingdom.

Device means any device capable of accessing the Service, including a computer, mobile phone, or tablet.

Personal Data means any information that identifies or can identify an individual.

Service refers to the Website.

Service Provider means any third party that processes data on behalf of the Company to help operate the Service.

Usage Data refers to data collected automatically when using the Service.

Website refers to Sofa Emporium UK, accessible from https://sofaemporiumuk.com/

You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, We may collect personally identifiable information such as:

  • Email address

  • Name

  • Phone number

  • Delivery address

  • Payment details (processed securely via third-party providers)

Usage Data
Usage Data is collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device identifiers

When accessing the Service via mobile devices, additional device-related data may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar technologies (such as beacons and tags) to monitor activity and improve our Service.

Cookies may be:

  • Session Cookies – Deleted when You close Your browser

  • Persistent Cookies – Remain on Your device for a set period

We use Cookies for:

  • Essential website functionality

  • Remembering preferences

  • Analytics and performance improvements

You can disable Cookies through Your browser settings; however, some parts of the website may not function properly.

Use of Your Personal Data

We may use Your Personal Data to:

  • Provide and maintain our Service

  • Process and deliver orders

  • Manage Your account

  • Contact You regarding orders, updates, or offers

  • Provide customer support

  • Improve our products, marketing, and services

  • Comply with legal obligations

Sharing of Your Personal Data

We may share Your information:

  • With Service Providers (delivery companies, payment processors, website hosting providers)

  • In connection with business transfers (e.g., merger or sale)

  • With affiliates or business partners (only where necessary)

  • When required by law

  • With Your consent

We do not sell Your personal data to third parties.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data may be retained for internal analysis and security improvements.

Transfer of Your Personal Data

Your data may be processed in locations outside Your region. We ensure appropriate safeguards are in place to protect Your Personal Data in accordance with UK data protection laws.

Your Rights

Under UK data protection law, You have the right to:

  • Access the Personal Data we hold about You

  • Request correction of inaccurate information

  • Request deletion of Your Personal Data

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

You can contact us to exercise any of these rights.

Disclosure of Your Personal Data

We may disclose Your Personal Data:

  • If required by law

  • To protect our rights and property

  • To prevent fraud or unlawful activity

  • To protect user safety

Security of Your Personal Data

We use commercially reasonable security measures to protect Your Personal Data. However, no online transmission method is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Us

If You have any questions about this Privacy Policy, please contact us:

📧 Email: sofaemporiumltd@gmail.com

Sofa Emporium UK – Your Privacy Matters.